We have a 30-day return policy, which means you have 30 days after receiving the product to request a return.

To be entitled to a return, your product must be in the same condition in which you received it, unused or worn, with tags and in its original packaging. You will also need a receipt or proof of purchase.

We will refund your money as soon as the product reaches us and we verify its condition.

To initiate a return, you can contact us at coelimabymabera@gmail.com. Products sent back to us without first requesting a return will not be accepted. Shipping costs are the responsibility of the customer.

You can always contact us for any questions about the return at coelimabymabera@gmail.com.

Damages and problems

Please inspect your order upon receipt and contact us immediately if the product is defective, damaged or if you receive the wrong product so that we can assess the problem and correct it.
Unfortunately, we are unable to accept returns on sale items or gift cards.

Exchanges

The quickest way to ensure you receive what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new product.

Refunds

We will notify you as soon as we receive and inspect your return and let you know whether or not your refund is approved. If approved, you will be automatically refunded to your original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post your refund as well.